Over the past 40 years, Jam management has developed several simple but powerful distribution concepts. We have learned that the margin added in the supply chain must always be equal to the value added, and we fully understand the need for expertise and specialization in every segment we occupy. In sum, we have to be both cost efficient and specialized – our model solution is the “store in store” concept. We use the economy of operation within the larger Jam structure, and the expertise developed through specialized smaller divisional teams. To accomplish this we focus every day on our most important activities:
Efficiency
We have to be efficient and cost effective, allowing us to operate at industry leading margins. To this end we have established operational abilities that maximize the economy of scale possible through the total activity of the combined divisions. Our 250,000 sq. ft. of warehousing is constantly being updated with the latest methods and distribution technologies; high speed conveyor packing lines, RF bar code reading, our own dispatched trucks, etc. Jam’s IT systems and integrated accounting process are cutting edge, and are continuously under review. We work constantly at upgrading capabilities with key software partners like J.D. Edwards, People Soft and Cognos. Capital invested in these areas has always paid back doubly: we generally provide higher levels of customer service than our competitors in terms of speed, accuracy, and minimal back orders and we do it for less.
Specialization
We understand that each market segment demands expert knowledge in every way. Each division is managed and staffed by the best people from that industry. We pride ourselves on our product expertise in each market, and wherever possible we incorporate brand specialists. Structured laterally, each division is a team led by a vice-president answering directly to the Chairman, President and Executive Vice-President, while working hand in hand with regional managers in day-to-day operations. Supported by dedicated professionals who coordinate clinics, promotions, and special events, each division has its own captured sales force for focused market penetration of over one hundred leading brands in Canada. Jam Industries Ltd. combines the better of two worlds; truly boutiques tucked in a larger store. On one hand there is the financial strength and cost effectiveness of a substantial enterprise, on the other, the ability to react quickly, effectively, and personally – with the expertise expected.
Advantages
- Jam can reduce handling expenses.
- Jam assumes all marketing/service responsibilities.
- Jam prepares annual forecast and budgets and accepts scheduled orders.
- Jam’s strength in marketing, training, and sales will guarantee more dealers and larger market share.
- Jam’s relationship with installers, spec writers and studio/broadcast ensure full coverage of the Pro Audio market.
- Jam’s market strength in the Consumer segment, including National CE chains, and Regional translates to more dealers and larger market share.
Best of Both Worlds
- Financial strength of a large company – high equity.
- Millions of dollars in long-term financing, over and. above standard terms.
- Ability of a small company to react and maneuver quickly – fast and nimble.
- 13 semi-autonomous divisions pursuing their own objectives.
Success
The keys to Jam’s success are its people and its structure.
People
- Open lines of communication to inspire initiative, self motivation, achievement.
- Careful selection, low turn-over, career-oriented staff.
Lateral Structure
- All can interact freely, for better sharing of ideas and work experience.
- Team-oriented approach.
